Self-Paced Online

Fuel Member Engagement with Feedback - How to Listen at Scale

Published by Florida Society of Association Executives
and Washington Society of Association Executives


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Summary
We send our members email with lots of good content. Our members hear us talking. And they’re somewhat engaged. But there’s more we can do. We’ve got the talking part down. Let’s start listening better.

Join us in this webinar where we’ll discuss how to listen at scale, what to ask, when to ask, and how to ask your members questions in a way that gets them talking and more engaged.

Presenters
Dave Will

While working for SAP, a multi-billion dollar software company, nearly 20 years ago, Dave Will was advised to "walk faster... Read More


Originally Published
December 18, 2019

Program Titles and Supporting Materials
This program contains the following components:
  • Fuel Member Engagement - Video Presentation
  • Fuel Member Engagement - Slide Deck Copy

How To Attend
Join the self-paced program from your office, home, or hotel room using a computer and high speed internet connection. You may start and stop the program at your convenience, continue where you left off, and review supporting materials as often as you like. Please note: Internet Explorer is no longer a supported browser. We recommend using Google Chrome, Mozilla Firefox or Safari for best results.

Technical Requirements
You may access this course on a computer or mobile device with high speed internet (iPhones require iOS 10 or higher). Recommended browsers are Google Chrome or Mozilla Firefox.

Credit
If applicable, you may obtain credit in multiple jurisdictions simultaneously for this program (see pending/approved list below). If electing credit for this program, registrants in jurisdictions not listed below will receive a Certificate of Completion that may or may not meet credit requirements in other jurisdictions. Where applicable, credit will be only awarded to a paid registrant completing all the requirements of the program as determined by the selected accreditation authority.

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